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Human Centered Design for Coffee Teams


About This Course

"Human Centered Design for Coffee Teams" is a week-long online course designed to expose coffee field teams to Human Centered Design (HCD) techniques to help solve difficult problems that require creative solutions.

The course is comprised of videos and short reading assigments, as well as three 1-2 hour workshops/webinars: the first work shop will adress HCD principles; the second will cover rapid prototyping, or "pretotyping", and the third will apply the HCD process to the specific challenge of how to increase participation in AAA coffee training programs. While this is designed as an online course, the workshops/webinars may be conducted in person.

The HCD methodology used in this course is based on the Stanford d.School "Design Thinking" approach. Parts of this course have been used to train the TechnoServe Strategic Initiatives Team in New York and the Microretail team in Nairobi.


There are no prerequisites for this course.

Course Staff

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Mannan Gupta

A change facilitator, Mannan embraced Human-Centered Design with a rural village in India by building a skatepark to drive change. Since then he has worked with diverse communities in India and Sub-Saharan Africa to adopt design thinking principles and methodologies in day-to-day practices.

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David Hale

Dave started his career at Bain and Comapany and worked at a number of hardware and software technology startups before joining TechnoServe in 2019. Dave has BS, MA Education and MBA degrees from Stanford University.

Frequently Asked Questions

What web browser should I use?

The Open edX platform works best with current versions of Chrome, Edge, Firefox, Internet Explorer, or Safari.

See our list of supported browsers for the most up-to-date information.

How much on-line reading/videos and web meetings are required for this course?

Over a ten day period, there is aproximately 3-4 hours of on-line reading and videos, plus three webinars of 1-2 hours each. The webinars will be highly interactive - you might even find them fun!